Plumbpilot

For residential plumbers — Philadelphia metro

Stop losing jobsbecause you can't answer the phone.

Every call you miss goes to the next plumber. Plumbpilot answers on your existing number and books the job — 24/7.

Live in 7 days, or your setup fee back.

Live call feed DISPATCH-01 · PHL METRO
02:14 AMSouth Philly · 19147 — Burst pipe, bathroom sinkBooked · 7:00A
11:42 PMArdmore · 19003 — No hot waterBooked · 10:30A
07:08 AMDoylestown · 18901 — Slow kitchen drainQuote sent
10:55 AMDrexel Hill · 19026 — Toilet runningBooked · Today 4P
12:38 PMWayne · 19087 — Spigot won't shut offUrgent
01:14 PMN. Liberties · 19123 — New dishwasher supply lineQuote sent
02:47 PMPhoenixville · 19460 — Sewage smell, basementRouted to tech
02:14 AMSouth Philly · 19147 — Burst pipe, bathroom sinkBooked · 7:00A
11:42 PMArdmore · 19003 — No hot waterBooked · 10:30A
07:08 AMDoylestown · 18901 — Slow kitchen drainQuote sent
10:55 AMDrexel Hill · 19026 — Toilet runningBooked · Today 4P
12:38 PMWayne · 19087 — Spigot won't shut offUrgent
01:14 PMN. Liberties · 19123 — New dishwasher supply lineQuote sent
02:47 PMPhoenixville · 19460 — Sewage smell, basementRouted to tech
0
Calls this week
0
Jobs booked
0
Pickup rate
The leak
30–50%

Of inbound calls go unanswered at residential shops under 15 employees.

Every missed call
$300–3K

Average revenue lost per unanswered job — more in emergencies.

A part-time admin
$35–45K

Annual cost of a human receptionist. Out of reach for most shops.

Plumbpilot
$500/mo

$250 setup. Live in 7 days. One plan, everything included.

01 · The problem

Every missed call is a job for the next guy.

You didn't lose the job because your work was bad. You lost it because you didn't pick up in time.

Scenario 01

You're under a sink.

Hands deep in someone's cast-iron drain. Phone's on the truck seat. You can't answer it — neither can your tech. By the time you check, they've already called the next guy on Google.

Scenario 02

It's 2 a.m.

A pipe burst. Phone's on the nightstand, on silent. By the time you see the missed call in the morning, the homeowner already called someone else — and got the job.

Scenario 03

Your tech's on a job.

Hands wet, truck loud, calls roll past. Every one is a homeowner deciding, right now, whether to wait for you or call the next name in the results.

0%

Of Philly homeowners call the next plumber on Google if you don't pick up — within four minutes.

Scenario 04

It's Sunday at 4 PM.

Game's on, phone's face-down. Three calls go to voicemail. Two never call back — because every missed call is money going straight to the next plumber on Google.

02 · How it works

Live in seven days. Your number.

No new number, no phone-system overhaul, nothing new to learn. You keep working — Plumbpilot handles the phone.

01

We learn your shop.

A 30-minute kickoff call. We capture your service area, hours, pricing approach, what counts as an emergency, and who to escalate to.

02

Your line forwards on busy.

No new number, no hardware. We sit on busy / no-answer / after-hours forwarding — a 24/7 guy who answers when you can't.

03

The job gets booked, not lost.

Plumbpilot figures out if it's an emergency or just a slow drain, then books it straight into your calendar — so it doesn't go to the next plumber. The customer gets an SMS confirmation right away, plus an SMS reminder the day of the appointment. You get a recap in your inbox.

03 · A real call

What a call actually sounds like.

Talks like one of your guys — not a robot. Knows the difference between a slow drain and a sewage backup, asks one diagnostic question instead of five.

INBOUND · 02:14 AM EST19147 · 3:42 MIN

Caller

Yeah, hi — I got water coming through my kitchen ceiling. The bathroom's right above it.

Plumbpilot

Sounds like a leak from the bathroom above — could be a supply line, a wax ring, or the tub drain. Is the water clear, or does it have color or smell?

Caller

Clear, no smell. Started about 20 minutes ago, kinda steady.

Plumbpilot

Steady clear water usually means a supply line — shut the water off at the main if you can. What's the address, and is anyone else home?

▸ Tagged: EMERGENCY · Owner alert sent

Plumbpilot

I've got Mike on for 7:00 AM — first stop of the day. He'll text when he's on the way, and you'll get a reminder text the morning of. Call back if it gets worse.

▸ Booked · 7:00 AM Tue · confirmation + reminder SMS scheduled

04 · The mental math

One extra job pays for the whole system.

We're not asking you to bet the shop — we're asking you to stop leaving jobs on voicemail.

Avg. residential plumbing job$0
Plumbpilot · monthly$500/mo
Pays for itself when you save1.1 jobs/mo
Margin at 2 saved jobs/mo+$400/mo

05 · Pricing

One plan. Everything included.

Less than a part-time admin, working twice the hours. No tiers to compare, no add-ons to negotiate.

Plumbpilot

$500/mo

$250 one-time setup · live in 7 days

  • 24/7 guy who answers when you can't
  • Figures out if it's an emergency or just a slow drain
  • Books the job so you don't lose it to the next plumber
  • SMS confirmation sent to the customer
  • SMS reminder the day of the appointment
  • Daily call recap to your inbox
Book a demo

06 · The handshake

Three guarantees. In writing.

G-01 · Go live

Live in 7 days, or setup back.

From signed contract to your phone forwarding into Plumbpilot — one calendar week. Miss it, and the $250 setup is on us.

G-02 · Bookings

10 in 30 days, or refund.

Ten qualified, calendar-booked appointments in your first 30 days from go-live. Miss it, and we refund the month.

G-03 · Uptime

Down 30 min? Month's free.

If the system is unreachable for more than 30 minutes in a billing month, that month is free. No hiding it.

07 · Straight answers

What plumbers actually ask.

No. It talks like one of your guys — not a robot. Tuned on real residential dispatch calls, uses plumbing terminology, asks the right diagnostic question, doesn't loop.

It says so, takes a message, and texts you the call recap. Anything you flag during setup — commercial leads, after-hours emergencies — pings your cell directly.

No. Your existing number stays. We sit on busy / no-answer / after-hours forwarding — same number on the truck, the website, the marketing.

An SMS confirmation as soon as the job is booked, and an SMS reminder the day of the appointment — included in the $500/mo, no extra charge.

$6,250 in year one — $250 setup plus $500/mo × 12. No tiers, no upsells. Less than a part-time admin's payroll, working three shifts.

Month-to-month after go-live — cancel anytime. The 10-bookings-in-30-days guarantee covers your downside in month one.

Stop losing jobs
because you can't answer the phone.

15-minute demo. We'll play a real call, show you the booking flow, and answer whatever you'd ask a real dispatcher.

Book a 15-min demo
No-pressure demo·Live in 7 days or setup is free·(484) 600-6978 · 24/7